Friday, July 15, 2011

email issues

I have a new e-mail address haleyshumway1@gmail.com if you would like to know why you can read my venting post. If you don't care but are wondering why I haven't responded to an e-mail you sent resend it to this address and I will get back to you I promise. If you don't care about this at all well you don't have to read any of it : )

About a week ago I went to check my Yahoo e-mail and couldn't get in because according to the little message my e-mail had possibly been compromised so I needed to change the password and all would be okay...

Sounded simple enough and I have changed my password a few times before so I did it just like they prompted me to. Only every new password I tried to pick they told me it was not a good password so I had to pick another one. This went on for like 5 different ones and then I got irritated. I read directions and I had followed all the criteria for a good password. So I decided I would just try again later. That was a BIG mistake. When I tried to sign on later nothing worked at all. when I tried to do a new password they said my old when wasn't my password anymore. So I tried all 5 of the new ones I had tried but they told me didn't take. None of them worked either. So then I followed the prompts for "I have forgotten my password" and they asked some security questions. The second one was "What is the last name of the maid of honor at your wedding" I put in my sisters last name. NOT CORRECT! I am sorry my sister wasn't my maid of honor?? Now I know she has a long last name so I tried spelling it all the ways you could possible misspell it because I thought maybe I did that or something. NOPE. Then I tried putting in our Maiden name because maybe I goofed up and put that. NOPE. I even tried her first name and even Jeni's name just because. NOPE NOPE. Now I am sorry but I don't think I would have gotten that question wrong. She is my sister AND it was my wedding. I tend to remember things like that.

So I tried to find a number a Yahoo rep. NO GO! So a live chat maybe?? NO! They are always too busy and it says 'Try again later"

Now by this time I am getting really frustrated and that takes a lot because I usually don't care but I mean at least be available to leave a message with people.

I filled out a form and they said they would get back to me within 24 hours. Then I got an e-mail (using Hubby's of course since mine was the problem) that said they were really busy it could be longer. I was okay with that they responded I was happy. Then  I got a nice e-mail asking silly questions I already answered in the form I filled out but I answered them anyway and sent it back...

That was last Saturday. I have heard NOTHING back. Since then I have replied to the e-mail again and filled out another form hoping for some more action but those didn't even get a response at all.

So now I am a gmail girl and hopefully when Yahoo fixes there busy schedule they will fix my e-mail and I can get all my contacts out of there and all the e-mails people have sent me in the last week.

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